All devices we sell include professional installation by a certified technician. Smart devices that are part of the ShieldLink program also receive programming from a Slomin’s programmer. Programming changes can be made directly on the app or by contacting our programming support team, available 24/7.

The Slomin’s ShieldLink platform can connect to over 12,000 smart devices and supports most popular brands. Some devices may not yet be compatible — use our device search or contact support for compatibility details.

Installations typically include a security technician, a licensed electrician, and a programmer. Most core-package installs take about 4–6 hours, depending on the number of devices. After installation and testing, our programming team will contact you to customize automations to your preferences.

Some existing systems can be integrated, but many legacy systems lack the technical or security requirements for proper integration. We offer an affordable upgrade package to replace outdated equipment and move you to a modern ShieldLink platform.

Our automation server supports up to 30 devices per household. If you need more, contact support — we have expanded options available.

Yes. You can create and edit scenes and routines in the ShieldLink app. Some advanced features may require assistance from our programming team, which is available 24/7.

Our monitoring center handles alarm events per your emergency contacts and monitoring plan procedures.

Yes. We follow industry‑standard security and encryption practices to protect your device data and account information.

We offer 24/7 live support to change scenes, troubleshoot issues, and help with system changes.